Wondering why the Oculus Quest 2 keeps disconnecting from PC? Well, keep reading on!
This guide will uncover all the details about the physical and software connection between the Oculus Quest 2 and a standard PC system.
\We will also explore all possibilities for the wiring faults and produce potent troubleshooting solutions and methods at your disposal to attempt.
Whenever the Oculus Quest 2 disconnects from the PC system, you must first update the software drivers and inspect the physical USB connection. If the wiring fault is still there, reboot the PC and the Oculus system before applying a factory reset on the VR headset.
Let’s investigate the further possibilities for advanced troubleshooting!
Why Does My Oculus Quest 2 Keep Disconnecting From My PC?
The first step is to review all influencing factors to identify the cause behind the occurrence of Oculus Quest 2’s connectivity throttle.
The connection could go bad at any time due to varying problems, including the USB connection, the operating system, and the software drivers.
Here’s what could result in connection issues between Oculus and the PC system:
- A potential malfunction/defect with the Quest USB cable.
- The “Storage Permission” prompt has been accepted.
- Outdated software compatibility drivers of Oculus Quest.
- Misconfiguration of Oculus’s connectivity preferences.
- The system’s “Device Manager” isn’t recognizing Quest.
Those were the possible reasons for the failed connection between the Oculus Quest and the computer system.
So, keep reading the guide to identify the proven solutions for the problem!
Oculus Quest 2 Keeps Disconnecting From PC – Fixed!
Tip: Follow our steps and instructions chronologically!
1. Deny the “Storage Permission” Prompt
Every time you connect the Oculus Quest 2 to your PC, the system will prompt you whether the connection will only be used to transfer data.
- If you allow the “Storage Permission” dialog, the Oculus headset will unpair the controls and deactivate the drivers.
To deny the request, disconnect the Oculus Link cable from the back of the PC and plug it back in.
Once the “Storage Permission” prompt shows, you must select the “Deny Permission” tile.
Info: This prompt will appear every time you reconnect your Oculus Quest 2 to the PC!
2. Check the System’s “Device Manager”
All computer systems, including Windows, MAC, Linux, and Ubuntu, have an integrated Device Manager that allows viewing all connected devices recognized by the system.
Hence, viewing the device manager provides answers to whether the issue is with the headset or the system.
How to View “Device Manager” On Windows?
All Windows systems have a “Device Manager” by default!
- Press the Windows Logo + “X” key on the keyboard.
- Select “Control Panel” from all available programs.
- Click “Device Manager” to access the device listings.
- After that, scroll down and press the “USB” button.
- Check if there’s a similar device to “Oculus Quest 2”
How to View “Device Manager” On MAC OS?
The device manager on MAC OS is named “System Profiler.”
- Open the “Applications” folder on your MAC OS system.
- Scroll down to “Utilities” from the available options below.
- Select “System Profiler” once within the “Utilities” folder.
- Scroll down to “Contents,” and after that, press on “USB”
- Check if the MAC system recognizes the Oculus Quest 2.
How to View Device Manager On Linux?
The device manager on Linux is named “HAL Device Manager.”
- Go back to the menu of your Linux system.
- After that, select the “Administration” option.
- Scroll down and highlight “Device Manager”.
- Press “Enter” to access the manager menu.
- Look for Oculus from all connected devices.
If the system doesn’t recognize the Oculus headset, the issue will likely be with the VR device itself.
Another potential possibility for the disconnects is an outdated version of the VR drivers!
Note: Oculus Quest's name might differ within the system’s “Device Manager”.
3. Reboot the Oculus VR Headset
There could be an issue with the headset itself, denying the initialization of the USB connection with the PC system.
To resolve non-lasting issues with your Oculus Quest 2 VR headset, it is necessary to restart the software by holding the physical power button found on your device.
Here’s how to reboot the system of the Oculus Quest 2:
- Equip the Oculus Quest headset and hold the power button.
- Once the power options appear, select the “Power Off” option.
- Wait until the Oculus 2 VR headset powers off, and then wait.
- After 30 seconds, test the Oculus device once it has restarted.
How to Reboot the PC System?
- To reboot a Windows OS, press the start menu icon at the screen’s bottom-left corner, press the power icon, and select the “Restart” option.
- To reboot a MAC OS, press the Apple icon menu at the top-left corner and select the “Shutdown” option. After 15 seconds, relaunch the MAC device and test Oculus.
Tip: Select the “Shut Down/Restart and Update” option if it’s available in the PC power menu!
4. Troubleshoot USB Issues!
The Oculus Link cable uses a standard USB cable to connect with a 2.0 or 3.0 USB port on the back of your PC device.
Even if the cable connection is secure, there could be a fault with the USB cable’s connectors or potentially a failure with the cable’s functionality.
Here are some proven methods to troubleshoot issues with Oculus’ USB connection:
- Test the Oculus cable on both 2.0 and 3.0 USB ports.
- Check if the PC’s USB port is not damaged/defective.
- Verify that the USB cord is directly connected to the PC.
- Connect the Oculus Quest 2 head with a different USB.
Remember that for a stable and secure connection, the USB cable of the Oculus Quest 2 must be directly connected to a port on the back of the computer.
Care not to use a splitter or a hub with multiple USB ports, as this could be the reason for the malfunction with the Oculus Quest.
Note: A damaged or defective USB could often have damage on the connectors!
5. Download the Latest Oculus Drivers!
Another reason Oculus Quest keeps disconnecting from a PC is an outdated firmware version of the dedicated drivers.
The drivers are responsible for maintaining the compatibility between the Oculus headset and the system of your PC, so updating them is mandatory.
Let’s explore the manual and automatic way to update Oculus Quest drivers!
Option #1 Update the Drivers Manually!
- Open a web browser on your computer device.
- Navigate to the official Oculus support page.
- Scroll down and press “Download Software”.
- Press on the first option to install the driver.
- Follow the on-screen instructions to finalize.
Notice: Remember that you will be prompted to pick an install directory for the driver files. If the wizard recognizes similar files in your system, the directory will be assigned automatically!
Option #2 Update the Drivers Automatically!
Updating the drivers of Oculus Quest 2 and all connected devices to your system is possible with various driver scanner apps.
All you have to do is add “Oculus Quest 2” to an application’s library, such as “Driver Easy,” and the drivers will be updated automatically.
Tip: You can adjust the preferences for the automatic Oculus updates through the application of the third-party drive you’ve installed on the system!
Will Oculus Quest 2 Work With Integrated GPU?
It is necessary to use a dedicated graphics card to maintain the latest version of the drivers for the Oculus Quest 2 headset.
Ensure that the headset’s cable is connected to a port provided by the dedicated GPU of the computer system, otherwise, Oculus won’t connect.
Note: Your PC system must have a dedicated GPU to connect an Oculus Quest!
6. Factory Reset the Oculus Quest 2
In case the issue is still there, it is advised to wipe the system of the Oculus Quest 2 clean by restoring the device to factory defaults.
This process will initialize all of the system settings and configurations of the VR headset, prompting you to repeat the initial steps and set it from scratch.
Follow these steps to restore the Oculus Quest 2 to factory defaults:
- Turn off the Oculus headset from the “Power” button.
- Then, press the “Power” and “Volume/DOWN” buttons.
- After that, equip the headset to go to the Reset Options.
- Use the Oculus controller to highlight the “Factory Reset.”
- Then, press the “Action” button to select the tile and wait.
- Follow the on-screen steps to reset the Oculus Quest 2.
Once the factory reset is complete, you must complete the first-time initialization of the Oculus Quest 2 via the interactive menu.
It’s crucial to remember that all installed content and settings will be erased from the Oculus system once the factory reset is done and can’t be recovered.
Tip: For more help, feel free to contact Meta Customer Support.
More Oculus Quest 2 Errors:
Q: Why Quest 2 is connected but has no internet?
A: This may be due to a router issue or Wi-Fi settings. Restart the router and Quest 2, then reconnect.
Q: How to fix Oculus Quest 2 not connecting to Wi-Fi?
A: Ensure you’re in range, use the correct password, and restart both the headset and router.
