How do I fix Oculus Quest 2 stuck on black screen?

Force restart your headset Forcing your headset to restart can reset most minor software glitches. Hold the power button for at least 10 seconds. This should cause the headset to restart, this time without that black screen.

How do I fix Oculus audio not working?

To fix the issue: On your PC, navigate to Windows Settings > Sound > Manage sound devices. This should show all of the sound devices currently being recognized and prioritized by your PC. Select Oculus Virtual Audio Device. If the device is currently disabled, enable it, then restart your computer.

How to fix rec room black screen in Oculus Quest?

The black screen in Rec Room is due to the vignette, which can be turned off in settings under comfort .

How to fix Oculus Quest 2 boot loop?

To perform a factory reset using the headset: Turn off your headset. Hold the power and volume (-) button on your headset down simultaneously until the boot screen loads on your headset. Use the volume buttons on your headset to highlight Factory Reset and press the power button. More items... Jan 4, 2022

How do you factory reset the Oculus Quest 2?

To factory reset your Oculus Quest 2, turn off your headset, then press and hold the power and volume down buttons simultaneously until the boot screen loads. Then use the volume buttons to highlight the “Factory reset” button and press the power button to select it. That's it!

Why can't i hear anything on VR?

Open SteamVR settings, and then select Audio. Make sure Audio output device is set to VIVE Virtual Audio Device . If there is still no sound, try selecting another audio device from the dropdown menu. Open the Windows Sound control panel by right-clicking the volume icon on the taskbar and selecting Sounds.

Why can no one hear me on Oculus Quest 2?

Allow access to your microphone Follow these steps to make sure your microphone has access to your device: On your PC, go to Settings. Select Privacy > Microphone. Turn on “Allow apps to access your microphone.” Then scroll down to the list of apps and make sure that Oculus has access to the microphone.

Why is my Oculus unresponsive?

Check for updates Make sure your Oculus headset and controller are up-to-date with the latest software . Outdated software can sometimes lead to performance issues. To update the software from the Oculus headset: Press the Oculus button.

Why is my Quest 2 stuck on a black screen?

Several issues can lead to the black screen of death, including dead batteries, stuck updates, corrupt firmware, and even hardware issues . If you've changed your Oculus password and your Oculus can no longer log in, it may get stuck attempting to update, which will cause the black screen of death.

How to fix meta quest 2 not turning on?

Reset your headset by performing a hard reboot : Hold down the power and volume down buttons for at least 10 seconds, or until boot screen loads on the headset.

What do I do if my Meta Quest 2 isn't turning on?

If it still won't power on, please try the following: Try a different cable and charger. Gently remove the facial interface from the headset and charge that way. Remove any third-party accessories from the headset if you have any and charge that way. Try charging from another outlet.

How do I fix Oculus Quest 2 not loading?

One of the easiest fixes is to simply restart your Quest 2 . Hold down the power button for a few seconds until the power menu appears, then select “Restart” from the menu. If that doesn't work, you can also try reconnecting your Quest 2 via the Oculus App or checking for system updates.

Oculus Quest 2 Black Screen With Audio? (Instant Fix) (2024)

The reason for the Oculus Quest 2 black screen with audio could be related to a physical or software issue with the Oculus Quest 2 equipment.

So, this guide will review all possible causes and solutions to resolve the Oculus 2 black screen of death and restore the broadcast!

To resolve an Oculus black screen of death with or without audio, disconnect the device’s USB cable. Next, lower the resolution setting in case it is highly demanding and factory reset the Quest VR headset.

Let’s dig deeper and identify the potential causes!

Why Does the Oculus Quest 2 Black Screen Occur?

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The black screen of death on the Oculus Quest 2 could appear due to many functionality issues with the headset or the Oculus application.

The first step is determining what could result in the Oculus headset broadcast going pitch black.

Here are the potential causes for the sudden black screen on Oculus Quest 2:

There’s an issue with the USB connection of your headset.
There’s an issue with the headset’s connectivity to the app.
The Oculus headset’s internal battery is starting to wear out.

Those are the possible causes for the unexplained black screen on your Oculus Quest 2 VR headset.

Proceed further into our guide to explore reliable troubleshooting solutions and tips!

Oculus Quest 2 Black Screen With Audio – 6 Easy Solutions!

Tip: Follow the steps in a consecutive order!

1. Force-reboot the Oculus Headset

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The most popular resolution to the black screen error on your Oculus Quest 2 is to perform a hard reboot.

Pressing and holding the physical power button on the headset for long enough will cause the system to shut down automatically and re-launch all services and applications.

2. Re-Charge the Oculus Equipment

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One of the possible reasons for the black screen of death on your Oculus Quest headset could be battery-related.

Not charging the VR headset to maximum battery capacity or using it for an extended period could cause various issues, such as overheating and causing a black screen.

There are two possible ways to recharge the Oculus equipment!

How to Charge Oculus Equipment with a Charging Cable?

First, locate the USB port on the Oculus controller and headset.
Connect the Oculus charging cable with an adapter and an outlet.
Plug the Oculus charging cable into the headset’s charging port.
Wait for at least 45 minutes until the headset charges optimally.
Then, repeat the charging instructions for both Oculus controllers.

How to Charge Oculus Equipment with a Charging Station?

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Verify that the charging station is securely connected to an outlet.
Position the Oculus headset on the most prominent charging slot.
Place both of the Oculus controllers onto the side charging slots.
Wait for 45 minutes until your Oculus equipment is fully charged.
Remove the equipment from the station and turn on the headset.

After verifying that the Oculus equipment has gathered enough power, press and hold the power button on the headset to turn on the device, then, you can check if the output is still pitch-black!

Note: Test your Oculus Quest 2 headset only with 80%+ battery to prevent throttling!

3. Reconnect the Oculus USB Cable!

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Another cause for the Oculus black screen of death is a fault with the USB connection.

Thus, a potential malfunction of the USB cable could cause the broadcast to go black, and in particular situations, the audio output may remain intact while the lenses are pitch black.

So, to refresh the connection with the PC, unplug the USB cable from the Oculus headset and the computer device.

Then, verify that the cable is intact, without any visual faults, and connect the USB-C connector to the headset and the USB connector to a USB 3.0 (blue) computer port.

How to Fix Oculus Quest USB Issues?

There could be multiple existing faults with the USB connection of the Oculus headset, preventing the broadcast from working.

Here are some reliable solutions to USB issues:

4. Inspect the Oculus Proximity Sensor

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A potential obstruction on the headset’s proximity sensor will indeed temporarily deactivate the “Guardian” feature and cause a black screen through the viewing lenses.

Inspection is required to determine if the Quest’s black screen of death is related to a fault with the proximity sensor!

Here’s how to access and inspect the Oculus headset’s proximity sensor:

Take off the frontal plate from the Oculus 2 headset.
Next, find the proximity sensor between the lenses.
After that, place the viewing lenses against your eyes.
Place your thumb over the sensor for 5-10 seconds.
Check if the visuals of your VR headset will re-appear

If the visual output doesn’t restore after covering the proximity sensor with one of your fingers, check if there’s debris or dust accumulation on the sensor’s bulb.

Use wet tissue to clean the sensor and re-install the frontal plate on the Oculus Quest 2 headset.

Alert: The proximity sensor must always be clean for the “Guardian” feature to function!

5. Check Your Oculus Quest App Profile!

Still wondering how to fix the Oculus Quest 2 black screen? Well, you must check the app profile!

If the Oculus mobile application doesn’t detect your headset, the broadcast may go utterly blank until the device is re-added to the platform.

Hence, the next step is to open the Meta Quest app on your Android or Apple iOS device and verify that the Quest VR headset has been added to your profile.

How to Check if Oculus Quest 2 is Paired?

Open the Meta Quest app on your mobile device.
Navigate to the “Devices” section and tap “Quest”.
Check if the connectivity status is “Connected.”

How to Re-Add Oculus Quest 2 to the App?

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Launch the Meta Quest app on your mobile device.
Access the “Devices” section and tap “Add Device.”
Follow the on-screen pairing instructions to re-add.

The pairing of an extra Oculus headset may require a unique pairing code acquired from the unit’s settings.

Since you cannot acquire the pairing code from a VR headset with a pitch-black output, verify that you have removed the previous profile of the headset first.

How to Test Oculus Quest App Profile?

If the Quest headset appears within the application, try to launch a game through the “Gaming” section in the Oculus app.

For that purpose, your mobile device and the VR headset must have established a secure connection with a Wi-Fi network.

Note: If the Oculus doesn’t launch a game automatically, reinstall the Oculus mobile app!

6. Force an Oculus Factory Reset!

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Fortunately, the Oculus Quest 2 equipment can be factory reset solely via the physical buttons without having a clear view of the output.

In other words, you can factory reset your VR headset without seeing anything or wearing your Oculus Quest.

Warning: The factory reset erases everything from your headset!

Follow these steps to perform a factory reset on the Oculus headset:

Press and hold the headset’s power button to turn it off
Locate the “Volume Down” button on the Quest headset.
Press and hold “Power” and “Volume Down” together.
Equip the headset and check if the boot screen occurs.
Highlight “Factory Reset” and press “Power” to select it.
Wait until the factory reset process has been completed.

Note: None of the settings or data lost due to the factory reset can be restored!

More Oculus Quest 2 Errors:

Q: What does a red light mean when charging my Oculus Quest 2?
A: A red light usually indicates low battery or a charging issue. Try using a different charger or cable.

Q: Why is my Quest 2 connected but has no internet?
A: This could be a router issue or a problem with your Wi-Fi settings. Restart your router and Quest 2, and try reconnecting to the network.

Finn Wheatley

Finn Wheatley, a Master’s graduate in Computer Science from UCL, London, honed his skills at small data science consultancies. There, he helped large corporations enhance their data capabilities by deploying cutting-edge machine learning analytics and resolving technical hurdles.